Job Description

At LensCrafters, we're passionate about bringing people better sight. By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career. LensCrafters is the largest optical retailer in North America with 1,000+ stores, and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

GENERAL FUNCTION

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. This role helps establish LensCrafters as the premier destination for all vision needs in your community.

MAJOR DUTIES & RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Utilizes optical prescription to recommend specific lenses and lens coatings.
• Assists patients in the selection of frames and coordinates frames with optical measurements assisting customers in choosing the perfect vision solution.
• Conducts measurements using appropriate optical tools and consults with Optician as needed.
• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors, and support staff.
• Takes pride in the appearance of store and shows initiative to keep displays and inventory clean, attractive, and organized.
• Helps foster an inclusive culture by treating customers and colleagues with respect.

BASIC QUALIFICATIONS

• High School Diploma or GED
• 1+ years experience in retail or customer service
• Familiarity with point of sale systems, computers, and calculators with basic phone and math skills
• Embrace new technology and change with high level of accuracy
• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals
• Strong communication skills (both oral and written)
• Self-motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

LensCrafters is a part of Luxottica, N.A. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities in the application and hiring process.

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