Job Description

Junior Cloud Support Engineer Description

We are seeking a motivated and tech-savvy Junior Cloud Support Engineer to join our Cloud Operations team.

The ideal candidate will be involved in supporting and maintaining our Azure cloud-based production systems to ensure optimal performance and reliability.

Responsibilities

• Support and maintain Azure cloud-based production systems to ensure optimal performance
• Automate processes and manage deployments using Azure DevOps, ARM Templates, and Terraform
• Set up and manage build pipelines using Jenkins or Azure DevOps/ADF in production environments
• Implement CI/CD practices using Jenkins and maintain virtualization and infrastructure as code
• Manage source code and build branching strategies using GIT (BitBucket, GitHub, GitLab)
• Monitor system performance, capacity, and ensure system reliability and recoverability
• Ensure client-facing applications meet service availability requirements
• Execute technical operations including monitoring, automation, network, cloud, and security
• Engage in release management and reliability engineering processes
• Provide on-call support on weekends as required

Requirements

• Minimum 1 years of working experience in cloud support or a related field
• Background in Azure cloud services including Azure DevOps, Virtual Machines, and Active Directory
• Proficiency in API Management, Content Delivery Network, and monitoring tools
• Understanding of infrastructure as code using ARM templates or Terraform
• Familiarity with PowerShell script execution
• Experience with setting up build pipelines and release automation in a Jenkins or Azure DevOps environment
• Skills in source code management and build branching strategy using GIT
• Effective communication and problem-solving skills
• Willingness to work in a 24*5 profile with weekend on-call support

Nice to have

• Development knowledge on Azure services (Webapp, Azure functions etc.)

We offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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